At Cloutput Industries, we value our customers and aim to provide the highest quality products and services. However, we understand that there may be instances where you are not completely satisfied with your purchase. In such cases, we offer a comprehensive refund and returns policy.
- 30-Day Guarantee: We offer a 30-day guarantee on all our products. If you are not fully satisfied with your purchase within 30 days of the purchase date, we will provide a full refund. This means you have a full month to try out our products and decide if they meet your needs.
- Refund Eligibility: To be eligible for a refund, you must provide a reason for your dissatisfaction with the product. This feedback is invaluable to us as it helps us improve our products and services. Whether it’s a design flaw, a defect, or simply not what you expected, we want to know so we can make it right.
- Refund Process: Refunds will be processed through the original payment method. This means if you paid by credit card, the refund will be issued to the same card. Please note that it may take a few days for the refund to appear in your account due to varying processing times between financial institutions.
- Non-Refundable Items: Please note that free downloadable items are not eligible for refunds. These items are provided as a courtesy and are not part of our standard inventory.
- Contact Us: If you have any questions or concerns about your order, or if you wish to request a refund, please contact us. Our customer service team is available to assist you with any issues you may encounter.
Please note that this policy may be updated from time to time to reflect changes in our business practices or relevant laws. We recommend reviewing this policy periodically for any updates.
By making a purchase on www.cloutput.co.uk, you agree to this refund and returns policy. We appreciate your understanding and cooperation, and we look forward to serving you.